**Privacy Policy for Oceanic Healthcare – User Support** App
Effective Date: 06-09-2025
**Introduction**
At , User Support your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your data when you use our Google Dialogflow application.
### 1. **Information We Collect**
We collect the following types of information:
– **User-Provided Data:** User inputs through the Dialogflow app, such as questions, commands, or any details shared during interactions.
– **Automatically Collected Data:** Metadata, including device type, IP address, and interaction logs, used to improve performance and ensure security.
– **Optional Information:** If you opt for additional services like account linking or subscription features, we may collect related information such as your email address or payment details.
### 2. **How We Use Your Information**
We use the collected information to:
– Provide seamless interactions with our Dialogflow application.
– Improve user experience through analytics and feature enhancements.
– Provide customer support if issues arise.
### 3. **Data Sharing**
We do not sell, trade, or rent user data to third parties. We may share user data only in the following cases:
– **With Service Providers:** Trusted third-party services aiding the operation of this app (e.g., hosting, authentication).
– **Legal Compliance:** When required to comply with applicable laws or law enforcement requests.
– **Business Transfers:** In case of mergers, acquisitions, or asset transfers.
### 4. **Data Retention**
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
### 5. **Your Data Rights**
You have the right to:
– Access, update, or delete your personal information.
– Opt-out of data collection or request data portability where feasible.
– Report concerns to a regulatory body regarding data practices.
### 6. **Security**
We implement industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure.
### 7. **Third-Party Links**
This app may contain links to other websites or services. We are not responsible for the privacy practices of these third-party services and encourage you to read their privacy policies.
### 8. **Updates to This Policy**
We may update this Privacy Policy from time to time to reflect changes in our services or legal updates. The revised policy will be posted with a new effective date.
### 9. **Contact Us**
If you have questions or concerns, don’t hesitate to contact us at:
