Privacy Policy
How Oceanic Healthcare collects, uses and protects your personal information when you visit or shop at oceanichealthcare.in.
Effective date: 31 July 2026
At Oceanic Healthcare (“we”, “us” or “our”), the privacy of our visitors and customers is extremely important to us. This policy explains what personal information we collect, how we use it and the choices you have. By visiting and using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you visit our website, register an account or make a purchase, we may collect:
- Personal identification information: name, billing address, shipping address, email address and phone number.
- Payment information: details needed to process your orders. We use secure third-party payment gateways and do not store your full card or UPI details on our servers.
- Account data: username, password and order history.
- Technical data: IP address, browser type, device information and time-zone setting.
2. How We Collect Your Information
- Direct interactions: when you create an account, place an order, subscribe to our newsletter or contact customer support.
- Cookies and similar technologies: as you use our website, we automatically collect technical data about your device and browsing activity. Our store (built on WordPress and WooCommerce) uses cookies to remember your cart and provide a smooth checkout.
3. How We Use Your Information
- To process and fulfil your orders, including payments, shipping and returns.
- To communicate with you about your order status, enquiries and service requests.
- To improve our website, product range and user experience.
- To comply with legal obligations, resolve disputes and enforce our agreements.
- To prevent fraudulent transactions and protect against theft.
4. Sharing of Your Information
We do not sell, trade or rent your personal information. We share it only with trusted third parties where needed to run our business:
- Service providers: logistics and courier partners who deliver your orders.
- Payment processors: secure gateways that handle your transactions.
- Legal compliance: where required by law or in response to valid requests from public authorities (e.g. a court or government agency).
5. Data Security
We use a range of security measures to protect your personal information, including SSL (Secure Socket Layer) encryption for data transmitted on our website. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Data Rights
Subject to applicable law, you have the right to:
- Access, correct, update or delete the personal information we hold about you.
- Request a copy of your personal data.
- Opt out of marketing communications at any time.
If you have an account on this site, you can request an exported file of the personal data we hold about you, or ask us to erase it — except data we must keep for administrative, legal or security purposes.
7. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this policy are subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@oceanichealthcare.in
- Phone: 73975 70975 / 76670 76679 / 97896 67896
- Address: Oceanic Healthcare, 1201–1208, Mettupalayam Road, Saibaba Colony, Coimbatore, Tamil Nadu – 641043, India
10. Consent
By using our website, you consent to this Privacy Policy.